Help Center

Create a Support Ticket

Getting Started

  • What is Raise The Money?
  • What do I need to create an account?
  • Can I pull financial reports for my organization?
  • Is privacy and financial information secure?

Organization Support

  • Creating an account
  • How long does it take to activate an account?
  • Customizing a donation form
  • Changing organization name and/or donation form URL
  • Adding the donation form to your organization website
  • Connecting a bank account
  • How long will it take me to receive my funds?
  • Forgot my user name or password
  • Connecting to NationBuilder
  • Add donation form to a NationBuilder website
  • Add donation form using GoDaddy Website Builder

Donor Support

  • Setting up a recurring donation
  • Canceling a recurring donation
  • Refunds and chargebacks
  • Credit card statement information

Privacy and Terms

For more information, questions, or concerns, please contact us at info@raisethemoney.com, or call us toll free at +1(866)-935-0302.